Through a national network of more than 70,000 provider locations FAST360 provides 360 degrees of products and services to the workers’ compensation, auto, and disability markets.
Our experienced employees coordinate more than 100,000 referrals per year. We have a catastrophic care program as well as proprietary diagnostic and specialty networks. Our team works with each client to customize a program that meets their needs.
We arrange services for claimants with minor injuries as well as those with the most critical injuries in an efficient cost effective manner. FAST360 provides high quality, seamless delivery, anywhere, anytime.
Quality Assurance programs ensure services are delivered in a timely manner through strictly credentialed providers that meet ongoing quality initiatives.
- Our internal Customer Care Technicians continually exceed client’s expectations through remarkable customer service. They also participate in continuing education programs and maintain industry certifications
- Our Call Center is available 24/7
- We do not use an answering service
- All orders go through the Quality Assurance team to verify accuracy
- We continually communicate with our client, the provider and the patient throughout the referral
We have a 99% customer retention rate that reflects our exceptional customer service.