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FAST360 Announces Enhanced Solution for Telephonic Interpretation Services

Posted by Bob Watters in

FAST360, a leading national provider of ancillary services that support successful management of workers’ compensation claims, today announced the launch of Fast Connect, which provides a new level of speed and flexibility for telephonic interpretation services. 

News Release                               
 

FAST360 Announces Enhanced Solution for Telephonic Interpretation Services

CLEARWATER, FL, (May 10, 2017) FAST360, a leading national provider of ancillary services that support successful management of workers’ compensation claims, today announced the launch of Fast Connect, which provides a new level of speed and flexibility for telephonic interpretation services.

Fast Connect is designed to maximize the ability of injured workers or others involved in a workers’ compensation claim who have limited proficiency in English to communicate effectively with adjusters, manage care and medical professionals, and providers of other workers’ compensation ancillary services.  Fast Connect provides users with instantaneous connection to Spanish interpreters and minimal wait time for over 250 other languages and dialects. This service is available 24/7. Telephonic interpreters go through robust training, certification, and testing to gain expertise in social services, medical, defense, legal, and immigration.  

“We are excited to announce Fast Connect, which represents the latest industry leading option in telephonic interpretation services,” said Lisa Oskoui, Executive Vice President of Fast360.  “Ensuring that injured workers can communicate freely and accurately with adjusters, providers and others who are assisting them with their recovery and guiding them through the often complicated workers’ compensation system means they can be active participants in their recovery.  Open, clear communication and a shard understanding of what is happening with a claim is critical to the effective claim management and to ensuring that medical professionals have the information they need to make the best decisions regarding treatment.”

Fast360 clients can access this dynamic new product through a dedicated web-based portal that allows them to request a call; have calls recorded, transcribed, or translated into another language; and search, listen and email previous calls. Fast Connect can be customized to support workflows with individual billing and reporting tools requested by clients and there are no set up monthly or minimum charges.  


For more information contact

Bob Watters
VP – Marketing
bob.watters@careworksmcs.com
214-675-2910

Fast Connect Telephonic Services

Posted by Bob Watters in

FAST360 is proud to announce the launch launch of Fast Connect, which provides a new level of speed and flexibility for telephonic interpretation services. 

Fast Connect is designed to maximize the ability of injured workers or others involved in a workers’ compensation claim who have limited proficiency in English to communicate effectively with adjusters, manage care and medical professionals, and providers of other workers compensation ancillary services.  Fast Connect provides users with instantaneous connection to Spanish interpreters and minimal wait time for over 250 other languages and dialects. This service is available 24/7. Clients may contact an interpreter directly, without having to involve a middleman. This approach gives claimants and injured workers greater control over and confidence in the communications they have throughout the claim process. Telephonic interpreters go through robust training, certification, and testing to gain expertise in social services, medical, defense, legal, and immigration.  

“We are excited to announce Fast Connect, which represents the latest industry leading option in telephonic interpretation services,” said Lisa Oskoui, President of Fast360.  “Ensuring that injured workers can communicate freely and accurately with adjusters, providers and others who are assisting them with their recovery and guiding them through the often complicated workers’ compensation system is critical to the effective management of a claim.  Most importantly, it helps ensure that medical professionals have the information they need to make the best decisions regarding treatment.”

Fast360 clients can access this dynamic new product through a dedicated web-based portal that allows them to request a call; have calls recorded, transcribed, or translated into another language; and search, listen and email previous calls. Fast Connect can be customized to support workflows with individual billing and reporting tools requested by clients and there are no set up monthly or minimum charges.  

Benefits

  • Instantaneous Connection - Spanish interpreters and 250 other languages and or dialects are available at your fingertips. Designed to maximize the client’s ability to freely communicate with limited English proficient individuals.
     
  • Professionalism and Quality - All calls are answered by a Fast360 expert. Clients speak directly to an interpreter without a middleman. Interpreters go through a robust recruitment and certification process in areas such as social services, medical, defense, legal, and immigration.
     
  • Customer Focus - Members of this dynamic new product are also provided access of a dedicated web-based portal to search, listen and email previous calls. This service is available to clients 365 days a year.
     
  • Flexibility – Service offers customizable workflows, detailed billing statements and reports. There is no set up fee or minimum monthly charges.


For more information contact

Bertha Tate
Operations Manager, Fast360
(727) 450-8362
Bertha.Tate@FAST360.com 

FAST360 to exhibit at the 25th National Workers' Compensation & Disability Expo

Posted by Bob Watters in
FAST360 to exhibit at the 25th National Workers' Compensation & Disability Expo

FAST360 is exhibiting in New Orleans at the 25th NWCDC.  Please stop by and visit with us at booth #1211.

FAST360 to exhibit at the 25th National Workers' Compensation & Disability Expo

FAST360 is exhibiting in New Orleans at the 25th NWCDC.  Please stop by and visit with us at booth #1211.

The leading training event for workers' comp and disability management professionals


"Excellent topics and dynamic speakers – well worth my time away from the office!"

Carrie Cathcart, Insurance Manager, Leprino Foods Company "The opportunity to learn and network at NWCDC with others in the industry was very worthwhile!"
Annette Delahooke, Claims Analyst, Wegmans Food Markets, Inc."Excellent conference addressing current issues the industry faces!"
Kellie Wilibanks, Supervisor, Cost Containment, TPCIGA

For 24 years, the National Workers' Compensation and Disability Conference® (NWCDC) has provided the best workers' comp and disability management training available — attracting thousands of industry professionals each year.

With proven guidance from industry experts, ample time to network with your peers and much more, there is truly no better place to find solutions to your workers' comp and disability management challenges. Plus, the conference is routinely approved for AAOHN, CDMSC, CCMC, CRCC, CWCP and HRCI credits — so you know you're getting quality education.

What’s more, NWCDC is home to the industry’s largest Expo in the nation and features more than 260 vendors of claims management software, cost containment solutions, managed care services, medical/pharmaceutical products, RTW services, risk management solutions and much more. There's no better place to find, compare and contrast all the products, tools and services to help you with your toughest workers’ comp and disability management challenges.

- See more HERE

MCMC Exhibited at the The 71st Annual Workers' Compensation Educational Conference

Posted by Bob Watters in
MCMC Exhibited at the The 71st Annual Workers' Compensation Educational Conference

MCMC, FAST360 and Litigation Solutions exhibited at the 71st Annual Workers' Compensation Educational Conference and 28th Annual Safety & Health Conference.  

MCMC Exhibited at the The 71st Annual Workers' Compensation Educational Conference

The conference was a huge success.  Thank you for stopping by our booth!
 

2016 General Information

The 71st Annual Workers’ Compensation Educational Conference® and the 28th Annual Safety and Health Conference focus on national workers’ compensation and occupational safety and health industries. Particularly as it relates to workers’ compensation, it has always been felt that each state, having different laws, had to deal with its own issues separate from other states. No longer is this the case. This national conference has evolved into a gathering of all stakeholders, regardless of jurisdiction or state, to study and be educated on issues of common concern - issues that have no geographical boundaries. Regardless of your interests, your position in these important industries, and your role, this conference is designed to provide something of significance. The unprecedented number of breakouts and the quality of presenters representing states throughout the country truly make this the national event not to be missed.